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International Softball Congress (ISC) Privacy Policy

Last Updated: January 1, 2026

The International Softball Congress (“ISC,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of all players, coaches, team representatives, league administrators, website visitors, volunteers, and individuals who interact with our organization. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal information across all ISC platforms, events, websites, and services.

The ISC is a nonprofit sport organization headquartered in Aurora, Colorado, USA.
For any privacy-related questions, please contact:
info@iscfastpitch.com
Data Protection Contact: Blair Setford — info@iscfastpitch.com

By accessing our website, submitting information, or participating in ISC-sanctioned activities, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

The ISC collects personal information only for legitimate operational, administrative, sporting, and historical purposes. Depending on your role and interaction with the ISC, we may collect:

A. Players & Coaches

  • Full name

  • Birthdate

  • Email address

  • City/State/Country

  • Team affiliation and history

  • Player statistics, performance data, and analytics

  • Photos, videos, and public media content

  • Jersey numbers

  • Passport or government ID details for international travel/eligibility verification

B. Team Managers & Organizational Contacts

  • Name

  • Email

  • Phone number

  • Team or organizational information

C. Website Visitors & General Public

  • Contact form submissions

  • Newsletter sign-up data

  • Website analytics (IP address, browser type, cookies, usage patterns)

  • Payment or credit card information processed through third-party providers

D. Leagues Participating in the ISC League Network

  • League names

  • Administrator contact details

  • Team rosters and player lists

  • Scores, schedules, and statistics

  • Uploaded documents required for league management

E. Additional Information Collected

  • Historical records, tournament archives, event results

  • Hall of Fame nomination data

  • Player award voting submissions

We do not collect or store emergency contact details unless provided voluntarily for event-specific safety purposes.

2. How the ISC Uses Personal Information

We use personal information exclusively for ISC operations, including:

  • Managing tournaments, qualifiers, and sanctioned events

  • Publishing rosters, statistics, standings, schedules, and historical records

  • Producing player profiles and public content (photos, videos, articles)

  • Hall of Fame nominations, publications, and historical preservation

  • Administering league and team management systems

  • Verifying eligibility, compliance, and participant identity

  • Dispute resolution and rule enforcement

  • Safety, safeguarding, and regulatory reporting

  • Communicating updates, event notices, and operational announcements

  • Providing marketing or promotional emails (opt-out available)

  • Maintaining website accounts and secure administrative access

  • Improving website performance and user experience

  • Managing financial transactions through third-party providers

We may also use anonymized or aggregated data for analytics, reports, or promotional purposes.

3. Third-Party Services and Data Processors

The ISC uses reputable third-party tools that may process or store personal information on our behalf. These include:

Website & Hosting

  • WordPress

  • Elementor

  • Bluehost (hosting provider)

Analytics & Tracking

  • Google Analytics

  • Meta Pixel
    These services may collect IP addresses, cookie identifiers, device data, and usage metrics.

Email & Communication Tools

  • Google Workspace

  • MailChimp, Brevo, or similar email marketing platforms

Payment Processors

(Used for merchandise, event registration, or league payments)

  • PayPal

  • Square

Cloud Storage Tools

  • Google Drive

  • Dropbox

Social Media Platforms

(Through embeds, pixels, or tracking technologies)

  • Facebook

  • Instagram

  • YouTube

  • TikTok

  • X (Twitter)

These platforms may collect data in accordance with their own privacy policies.

4. Data Sharing and Disclosure

The ISC may share limited data when necessary for operational purposes, including:

  • Tournament and event hosts

  • Local and regional leagues participating under the ISC umbrella

  • Sponsors and partners supporting ISC activities

  • Media partners producing coverage of ISC events

Shared information may include:

  • Rosters

  • Player or team information

  • Statistics and performance data

  • Photos and videos

  • Non-sensitive analytics

The ISC does not sell personal information to third parties.

Data may also be disclosed when required by law, to protect ISC rights, or to ensure the safety of participants.

5. Data Retention

Because the ISC is a historical record-keeping organization, certain information is maintained for long-term archival purposes.

  • Player profiles, tournament results, and historical records: retained indefinitely or for a minimum of 50 years.

  • Hall of Fame records: permanent.

  • Contact forms: retained for 1–3 years.

  • Newsletter subscribers: retained until unsubscribed.

  • League management data: retained during participation and archived indefinitely for historical accuracy.

  • Other administrative information: retained for 5–10 years based on relevance and legal requirements.

We delete or anonymize data when it is no longer necessary for ISC purposes.

6. Information Collected from Minors

The ISC may collect limited personal information from athletes under age 18 participating in tournaments or leagues.

  • Parental or legal guardian consent is required for minors.

  • Data for minors is treated with heightened sensitivity and used only for operational, eligibility, and historical purposes.

The ISC complies with applicable U.S. child privacy regulations, including COPPA.

7. International Data Transfers

The ISC receives personal information from teams and leagues in multiple countries, including:

Canada, New Zealand, Australia, Argentina, Mexico, Czechia, Japan, Dominican Republic, Guatemala, Venezuela, Botswana, and Denmark.

Because the ISC operates in the United States, international data may be transferred to U.S.-based systems.
Data is processed consistently with this Privacy Policy regardless of country of origin.

8. User Rights

Depending on your jurisdiction, you may have the following rights:

  • Right to access the personal information we hold

  • Right to correct inaccurate or outdated information

  • Right to delete personal information (except where retained for historical or organizational purposes)

  • Right to opt out of marketing communications

To exercise your rights, contact: info@iscfastpitch.com

The ISC may refuse deletion requests for historical records essential to the integrity of the sport.

9. Security Measures

The ISC uses a combination of technical and administrative safeguards to protect data, including:

  • SSL encryption across ISC websites

  • Restricted administrative access

  • Secure Google Workspace email environment

  • Password-protected accounts

  • Regular system backups

  • Internal policy prohibiting password sharing

Although two-factor authentication (2FA) is not currently implemented, ISC is committed to improving security practices as technology evolves.

10. Data Protection Contact

Primary contact for privacy matters:

Blair Setford
International Softball Congress
Email: info@iscfastpitch.com

11. Changes to This Privacy Policy

The ISC may update this Privacy Policy as needed to reflect legal, operational, or technological changes. Updates will be posted on our website with a revised “Last Updated” date.

We encourage visitors and participants to review this policy periodically.

12. Contact Us

For questions, requests, concerns, or complaints related to this Privacy Policy, contact:

International Softball Congress
Email: info@iscfastpitch.com